
Close or disable your VPN app (if you use one) and check if that fixes the problem. A VPN connection can also affect Google Play’s performance. If the problem persists on Wi-Fi, reboot or reset your router and try again.

Switch to a Wi-Fi connection if you can’t download apps on mobile data. Enable airplane mode and turn it back off. If the web page doesn’t load, there’s most likely a problem with your internet connection. Launch your browser and visit a random website. Do apps get stuck at the “download pending” stage when you tap the Install or Update button? Confirm that your internet is working correctly. You need a strong cellular data or Wi-Fi connection to download apps from the Play Store. Closing and reopening the Play Store might also resolve the issue. Before anything else, cancel the download(s) and try again.

If the Play Store is not downloading or uploading apps on your device, refer to the solutions below to fix the problem.
